At77 Privacy Policy — How Your Data Is Protected

At77 is a trusted online gaming platform in Bangladesh. We believe that protecting a user's personal information is not just a legal obligation — it is an ethical responsibility. This Privacy Policy tells you what information at77 collects, why we collect it, and how it is kept secure.

By registering on the at77 platform or using our services, you agree to this Privacy Policy. Please read it carefully — if you have any questions, contact our support team.

1What Information Is Collected

At77 only collects information that is necessary to operate the platform effectively and improve your experience. Collecting unnecessary or excessive data goes against our principles.

2How Your Information Is Used

At77 uses collected data solely for defined purposes. No information is used for anything else without your consent.

• Account Management: For registration, login, and identity verification.
• Transaction Processing: To process deposits and withdrawals securely.
• Customer Support: For issue resolution and support.
• Security Monitoring: To detect fraud and irregular activity.
• Legal Compliance: To comply with applicable laws and regulations.
• Service Improvement: To improve the user experience.
• Promotional Communications: To inform you about offers and bonuses (you may opt out at any time).

3Who Your Information Is Shared With

At77 never sells your personal information to advertisers or unrelated third parties. However, limited data may be shared in certain specific circumstances:

• Payment Processor: Required information is shared with bKash, Nagad, and Rocket to process transactions.
• Legal Authorities: Upon a valid court order or lawful request from a law enforcement agency.
• Security Auditor: A contracted third party engaged to verify platform security — bound by strict confidentiality agreements.
• Business Changes: In the event of an at77 merger or acquisition, users will be notified in advance.

4Cookies & Tracking Technologies

At77 uses cookies and similar technologies on its website to enhance your browsing experience. Cookies are small data files stored in your browser.

• Essential Cookies: Required to maintain login sessions and ensure security — these cannot be disabled.
• Functional Cookies: To remember your preferred language and settings.
• Analytics Cookies: Anonymous usage data collection — for site improvement.

You can disable non-essential cookies at any time from your browser settings. Please note that disabling certain cookies may affect the functionality of some site features.

5Data Protection Measures

At77 uses industry-leading technology and practices to protect your data. Our security measures operate across multiple layers:

• All data transmissions are encrypted using TLS 1.3.
• Stored data is protected with AES-256 encryption.
• Passwords are hashed using bcrypt + salt.
• Two-factor authentication (2FA) is available.
• Automatic account lock on suspicious login attempts.
• 24/7 security monitoring and intrusion detection systems.
• Regular penetration testing and vulnerability scanning.

6Your Rights

At77 believes every user should have full control over their own data. You have the following rights:

• Right to Access: You can find out what information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate information.
• Right to Erasure: You can request the deletion of your information under certain conditions.
• Portability: You may request a copy of your data in a structured, portable format.
• Right to Object: You can object to the use of your information for specific purposes.
• Unsubscribe from Marketing: You can opt out of promotional communications at any time.

To exercise any of these rights, contact our customer support team. Requests are typically processed within 30 business days.

7Minor Protection

At77 strictly refrains from serving anyone under the age of 18. We do not knowingly collect information from minors or assist them in creating accounts.

• Age verification is mandatory at the time of registration.
• Age is verified through identity documents during the KYC process.
• Any account identified as belonging to a minor is suspended immediately.
• Parents or guardians can report suspicious activity.

8Data Retention Period

At77 does not retain data beyond what is necessary. Separate retention periods apply for different types of information:

• Account Information: For the duration of active account and 5 years after closure (as required by law).
• Financial Transactions: 7 years, in accordance with Bangladesh financial laws.
• Log & Device Information: 90 days to 1 year.
• Customer Support Conversations: 2 years.
• Marketing Preferences: Until you change your preferences.

Once the retention period expires, data is securely deleted or anonymized so that individuals can no longer be identified.

9Policy Changes

At77 may update this Privacy Policy from time to time — due to changes in technology, new services, or legal requirements. For significant changes:

• Users will be notified in advance via email or SMS.
• The "Last Updated" date at the top of the page will be revised accordingly.
• A notice will be posted on the platform for major changes.
• Continued use of the service after any changes constitutes acceptance of the updated policy.

10Contact

For any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact our data protection team:

• Email: [email protected]
• Support Hours: 7 days a week, 24 hours a day.
• Response Time: Typically within 72 hours.

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